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Common Questions About Advantica EyeCare


Q. What is my member ID number?


Q. Is my member number the same as my Social Security Number?


Q. How can I find an Advantica EyeCare Provider?


Q. Is there out of network coverage?


Q. How does my claim get paid for an out of network visit?


Q. Am I required to pay out of pocket for any materials?


Q: What is a copay?


Q. Do I receive an ID card?


Q. My Eye Doctor is not in Advantica’s Network, how can I request he or she be added?


Q. My question was not here how can I get it answered?


Q. Are there optometrist and ophthalmologist in Advantica EyeCare’s Provider Network?


Q. Am I limited to a certain selection of frames?


Q. How do I verify my plan coverage?


Q. What do I do if I do not have my ID card?


Q. Do I pay a copay when I visit my provider?


Q. Do I need to fill out a claim form before I receive eye care services?


Q. I am interested in LASIK, what coverage to I have?


Q. How do I verify my eligibility?


Q. Can I choose contact lenses instead of eye glasses?


Q. How can I get a new ID card?


Q. How do I become part of Advantica’s provider network?


Q. How do I update my personal information?


Q. How can I find an Advantica EyeCare Network Provider?


Q. Does Advantica EyeCare use Social Security number for ID cards?


Q. What do I do if I lose my Advantica EyeCare ID card?


Q. Does Advantica EyeCare's Vision Benefit Plans offer out-of-network benefits?


Q. How do I verify benefits?

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